Privacy Policy

Effective Date: 7/24/2025

At Tidy Pups LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and software tools.

1. Who We Are

Tidy Pups LLC
3708 East 29th Street, #139
Bryan, TX 77802
Phone: (979) 589-7667
Email: info@tidypups.com
Website: https://tidypups.com

2. Information We Collect

We may collect the following information when you submit a form, schedule service, or interact with our website:

Full Name
Email Address
Phone Number
Service Address
Number of Dogs
Property Access Info (e.g., gate location)
Cookies and Tracking Data (via Google Analytics and Facebook Pixel)
IP Address (indirectly through analytics tools)

3. How We Collect Information

We collect data through:

Website form submissions via Phonesites
CRM entries through Yardbook (automated or manual)
Communication platforms such as OpenPhone
Analytics tools including Facebook Pixel and Google Analytics

4. Tools and Third-Party Services Used

We use the following tools to operate our business:

Yardbook (Customer Relationship Management)
Stripe (Payment Processing)
Phonesites (Website and Lead Capture)
Mailchimp (Email Marketing)
OpenPhone (Text and Call Communications)
Google Analytics & Facebook Pixel (Advertising and Analytics)

These platforms may store and process data according to their own privacy policies.

5. How We Use Your Information

We use your information for the following purposes:

Scheduling and fulfilling services
Customer communication and support
Sending marketing updates, promotions, and reminders
Running retargeting ads on platforms like Facebook
Business analytics and service improvements
Internal record-keeping

6. Sharing Your Information

We do not sell your information.
We only share your data with trusted third-party service providers listed above in order to carry out business operations and customer support.

7. Your Choices and Opt-Out Rights

You can manage your preferences or request removal by:

Clicking "Unsubscribe" on marketing emails
Replying "STOP" to SMS or phone marketing
Contacting us at support@tidypups.com to request deletion or express concerns

8. Data Security

We take appropriate security measures to protect your data. However, no online platform is 100% secure. We recommend using strong passwords and being cautious with your personal data online.